Privacy Policy

We are committed to safeguarding your personal information.

Effective Date: 01 July 2025
Company: Midya Solutions
Platform: Midya
Location: Riyadh, Saudi Arabia

1. Introduction

Midya Solutions (“we,” “our,” or “us”) operates the Midya platform (“Midya,” “service,” or “platform”) to help users manage, schedule, and optimize their social media presence. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

  • Account Information: Name, email address, phone number, and password.

  • Payment Information: Processed securely via third-party payment gateways (we do not store full card details).

  • Connected Social Media Data: When you connect social media accounts (Facebook, Instagram, Threads, Twitter/X, Pinterest, YouTube) or cloud services (Google Drive, OneDrive, Dropbox, Adobe Express), we access certain data via official APIs to enable publishing and analytics.

  • SEO and Marketing Data: Information used for generating SEO reports, email marketing campaigns, and analytics.

  • Usage Data: IP address, browser type, device information, and usage patterns for service improvement.

3. How We Use Your Information

  • To provide and improve our platform functionalities.

  • To schedule and publish your social media content.

  • To deliver email marketing services and SEO tools.

  • To personalize your experience and optimize services.

  • To communicate updates, offers, or important information.

4. Data Sharing and Third Parties

  • We share necessary data with third-party platforms (e.g., Facebook, Twitter, Google Drive) strictly through secure APIs.

  • Payment information is handled by certified payment processors (e.g., Stripe).

  • We do not sell or rent personal information to third parties.

5. Data Storage and Security

  • Data is stored securely on encrypted servers located in [Region].

  • We apply industry-standard security measures (SSL, firewalls, access controls).

  • You can request data deletion or account termination anytime.

6. Cookies

We use cookies to enhance user experience, analyze traffic, and remember login sessions. You can manage cookies via browser settings.

7. Your Rights

  • Access, update, or delete your personal data.

  • Revoke permissions for connected social media accounts.

  • Contact us for privacy inquiries at privacy@msllc.sa.

8. Compliance

We comply with Saudi data protection laws and international privacy standards (GDPR principles).

9. Changes

We may update this Privacy Policy periodically. Continued use of our platform means acceptance of changes.

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The easiest way to manage all my social channels in one place. It saves me hours every week!

- Anna Brown

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